- anemu911Asked on August 14, 2012 at 03:40 AM
In July, I purchased a premium package but I did not use up 1000 submisionssions. Will the rest be transfered to August? Or I need to buy a new package.
- ItalyTechAnswered on August 14, 2012 at 03:52 AM
Hi and thanks for contacting us.
Subscriptions not used will be lost. Every month you will have 1000 submissions available.
Thanks to use JotForm.
- anemu911Answered on August 14, 2012 at 04:07 AM
Thanks for the information. Does it mean that JotForm will automatically deduct USD9.95 monthly from my account? Becuase I only paid USD9.95 in July. And it's supposed to expire on 10 Aug. Please clarify me.
Thanks so much.
- ItalyTechAnswered on August 14, 2012 at 04:19 AM
Yes, but you can manage subscription.
You can cancel subcription and reactivate it when you need.
To cancel subscription click on "Account Settings" button and you will find a "Cancel" button.
Hope this helps.
- anemu911Answered on August 14, 2012 at 04:23 AM
Thanks so much. That's great.
- ItalyTechAnswered on August 14, 2012 at 04:29 AM
You're Welcome :)
Don't hesitate to contact us if you need further assistance.