- DanBlumAsked on July 20, 2017 at 02:12 PM
We occasionally get submitter who complains that they did not receive our emails. Most of them get them, but for unknown reasons a few don't get them...perhaps even due to something in their own email system. Is there a way from the Submittals screen to select a given submittal and to have Jotform go through its post submital email processing so that the submitter gets the email (again)?
- JotForm SupportMikeAnswered on July 20, 2017 at 03:35 PM
Unfortunately, we do not have an option to trigger the emails again.
You may consider using a Forward or a Reply option to email the form submission data.
If you need any further assistance, please let us know.