What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    My form is showing a message that it's disabled

    Asked by isscroberto on July 20, 2017 at 04:00 PM

    My form is showing the following message.

    Form not found

    The form is disabled.


    I've been reading about this and I think it was caught by the phishing filter. I am going to use Stripe to process my payments.


    Could you help me enable my form again?



  • Profile Image
    JotForm Support

    Answered by AIDAN on July 20, 2017 at 04:44 PM

    First of all thank you for accepting our terms of use, and editing your form in compliance with them.

    I have addressed your request. Your account and form should be working properly now.

    If you need further assistance please let us know. We will be happy to help. Thank you.

  • Profile Image

    Answered by angeldelarosa on July 20, 2017 at 04:46 PM



    I have the same issue here.



  • Profile Image
    JotForm Support

    Answered by Mike_G on July 20, 2017 at 06:06 PM


    To ensure that we will be able to assist our users better, we tend to have each of their concerns into separate threads.

    Please click this link to go to the thread created for your concern — https://www.jotform.com/answers/1204573