- Avia_PlcAsked on August 14, 2012 at 08:08 AM
I have tried embedding the HTML code into our CMS but it doesn't work?
- JotForm SupportmlizAnswered on August 14, 2012 at 08:40 AM
You can add the form into Joomla in several ways for more information on how this can be done please visit the following article from our user guide:
Feel free to ask if you need further assistance.
Have a great day!
- Avia_PlcAnswered on August 14, 2012 at 10:04 AM
I followed your instructions but it didn't work. When I tried to download Jumi the instructions tell me to change something in the extentions menu but there isn't one in my version of Joomla. I think we're still using v1.0
- johncausingAnswered on August 14, 2012 at 01:32 PM
Hi. It should work with joomla using any versions as long as there is an HTML editor WYSIWYG or TinyMCE. Can you provide a screenshot where you pasted the jotform code to your joomla html editor? (See screenshot: http://postimage.org/image/g0w38b5qf/ ) - The most important part is, Did you configure the TinyMCE settings to "Select "never" on "Code cleanup" see screenshot: http://postimage.org/image/5k70o6anb/ " ? I hope it helps.
- Avia_PlcAnswered on August 15, 2012 at 09:11 AM
Here's the screenshot. I don't know where to check the configuration settings as I don't have a Plugin section and I can't find the code cleanup reference.
- JotForm SupportmlizAnswered on August 15, 2012 at 09:49 AM
The option to configure Plugin is usually available to a super user, do you have the super admin access to Joomla? Usually this section is hidden to regular users, it is important to make sure that the editor do not strip or add any tags to html codes added within an article so that the form is displayed.
- Avia_PlcAnswered on August 28, 2012 at 09:21 AM
Yes according to my user rights I am a super administrator. The HTML editor just won't recognise the HTML code I pasting in.
- Gemma ThomsonAnswered on August 28, 2012 at 09:24 AM
I am a super administrator according to my user rights. It seems it just won't recognise the HTML code I am trying to paste.
- JotForm SupportGoldoAnswered on August 28, 2012 at 10:34 AM
Please try my colleague's solution from here: https://www.jotform.com/answers/65371-Joomla-1-7 or simply refer below.
Try, removing the script value from Prohibited Elements in TinyMCE Options:
Then, you will need to disable filtering for Super User through Article Manager Options.
Please give it a shot.
- Avia_PlcAnswered on August 28, 2012 at 12:09 PM
As I previously mentioned, I don't have the plug-in option. I have searched but cannot find anything about TinyMCE options or scripts. See attached screenshot of the options I have.
- JotForm SupportMike_TAnswered on August 28, 2012 at 05:50 PM
You have a Joomla 1.0 that is pretty outdated version. Please take a look at the following article.
Please feel free to contact us if you need any further assistance.
- Avia_PlcAnswered on August 30, 2012 at 11:18 AM
I realise we have a very old version of Joomla however upgrading is not an option currently. I tried what the article suggested and still no joy. As soon as I paste the code into the HTML editor and save it, the code disappears and isn't retained. If I copy it directly into the edit space, it stays once saved but doesn't view as a form, just the code. Surely there is something to fix this issue?
- JotForm SupportGoldoAnswered on August 30, 2012 at 11:28 AM
- Avia_PlcAnswered on August 30, 2012 at 11:57 AM
Does this work with Joomla 1.0? This is the version we are using and the sourcerer site says 1.5 and 2.5?
- JotForm FounderaytekinAnswered on August 30, 2012 at 03:46 PM
We are not sure if it works with Joomla 1.0. Can you give it a try and let us know how it turns out?