What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Does JotForm work on platforms such as Joomla?

    Asked by Avia_Plc on August 14, 2012 at 08:08 AM

    I have tried embedding the HTML code into our CMS but it doesn't work?

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    JotForm Support

    Answered by mliz on August 14, 2012 at 08:40 AM

    You can add the form into Joomla in several ways for more information on how this can be done please visit the following article from our user guide:

    http://www.jotform.com/help/138-Adding-Feedback-Form-to-Joomla-1-6

    http://www.jotform.com/help/65-Adding-Feedback-button-to-Joomla-1-5

    http://www.jotform.com/help/6-Adding-Form-to-Joomla

    Feel free to ask if you need further assistance.

    Have a great day!

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    Answered by Avia_Plc on August 14, 2012 at 10:04 AM

    I followed your instructions but it didn't work. When I tried to download Jumi the instructions tell me to change something in the extentions menu but there isn't one in my version of Joomla. I think we're still using v1.0

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    Answered by johncausing on August 14, 2012 at 01:32 PM

    Hi. It should work with joomla using any versions as long as there is an HTML editor WYSIWYG or TinyMCE. Can you provide a screenshot where you pasted the jotform code to your joomla html editor? (See screenshot: http://postimage.org/image/g0w38b5qf/ ) - The most important part is, Did you configure the TinyMCE settings to "Select "never" on "Code cleanup" see screenshot: http://postimage.org/image/5k70o6anb/ " ? I hope it helps.

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    Answered by Avia_Plc on August 15, 2012 at 09:11 AM

    Here's the screenshot. I don't know where to check the configuration settings as I don't have a Plugin section and I can't find the code cleanup reference.

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    JotForm Support

    Answered by mliz on August 15, 2012 at 09:49 AM

    The option to configure Plugin is usually available to a super user, do you have the super admin access to Joomla?  Usually this section is hidden to regular users, it is important to make sure that the editor do not strip or add any tags to html codes added within an article so that the form is displayed.

    Thanks!

     

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    Answered by Avia_Plc on August 28, 2012 at 09:21 AM

    Yes according to my user rights I am a super administrator. The HTML editor just won't recognise the HTML code I pasting in.

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    Answered by Gemma Thomson on August 28, 2012 at 09:24 AM

    I am a super administrator according to my user rights. It seems it just won't recognise the HTML code I am trying to paste.

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    JotForm Support

    Answered by Goldo on August 28, 2012 at 10:34 AM

    Please try my colleague's solution from here: https://www.jotform.com/answers/65371-Joomla-1-7 or simply refer below.

    Try, removing the script value from Prohibited Elements in TinyMCE Options:

    Then, you will need to disable filtering for Super User through Article Manager Options.

    Please give it a shot.

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    Answered by Avia_Plc on August 28, 2012 at 12:09 PM

    As I previously mentioned, I don't have the plug-in option. I have searched but cannot find anything about TinyMCE options or scripts. See attached screenshot of the options I have.

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    JotForm Support

    Answered by Mike_T on August 28, 2012 at 05:50 PM

    You have a Joomla 1.0 that is pretty outdated version. Please take a look at the following article.

    How to insert javascript or HTML code in JOOMLA

    I think that information in mentioned above article can help you to insert our Javascript based form.

    Please feel free to contact us if you need any further assistance.

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    Answered by Avia_Plc on August 30, 2012 at 11:18 AM

    I realise we have a very old version of Joomla however upgrading is not an option currently. I tried what the article suggested and still no joy. As soon as I paste the code into the HTML editor and save it, the code disappears and isn't retained. If I copy it directly into the edit space, it stays once saved but doesn't view as a form, just the code. Surely there is something to fix this issue?

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    JotForm Support

    Answered by Goldo on August 30, 2012 at 11:28 AM

    Have you tried using the Sourcerer plugin from Nonumber? It enables you to place any kind of HTML Style code including JavaScript with any editor without it being stripped. Please try it as it might help.

    See : http://www.nonumber.nl/extensions/sourcerer

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    Answered by Avia_Plc on August 30, 2012 at 11:57 AM

    Does this work with Joomla 1.0? This is the version we are using and the sourcerer site says 1.5 and 2.5?

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    JotForm Founder

    Answered by aytekin on August 30, 2012 at 03:46 PM

    We are not sure if it works with Joomla 1.0. Can you give it a try and let us know how it turns out?