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    PayPal: Request-URI Too Large Error

    Asked by davidbrodie on July 20, 2017 at 11:47 PM

    I created a product order form and picked one of everything to buy and it gives the above message.  Very disappointed if there is a limit


    please advise




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    JotForm Support

    Answered by candy on July 21, 2017 at 04:02 AM

    Dear David,

    We are really sorry for the inconvenience you have.

    I have cloned your form named "CALEDON HAWKS" on my side in order to test PayPal integration. I have seen that the form has been redirected to PayPal page after submitting it successfully without any error if I choose fewer products.

    However, if I picked one of every product as you have done, I have received the error as you can see the screenshot below:  

    I would like to inform you about that you are able to buy less than 150 products at one time via PayPal. This is an issue regarding the PayPal. You should contact PayPal support at the following URL: https://www.paypal.com/us/selfhelp/home 

    Thank you.