What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    GB allowed per Package

    Asked by Thiago Desouza on July 21, 2017 at 12:01 PM

    Hi team Jotform,

     

     

    I wanted to ask a quick question about the available GB space per package. If I create a form to send content to go straight to my Dropbox does the whole GB allowed make any difference? Example, If we have clients that would send more than 100GB but we have the silver account and setup to go to our Dropbox, will that still work? 

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    JotForm Support

    Answered by John_Benson on July 21, 2017 at 02:06 PM

    I can see that this is a duplicate post. We will be addressing your issue on this thread: https://www.jotform.com/answers/1205089

    Thank you.

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    Answered by newswatch on July 21, 2017 at 02:43 PM
    Thank you for that, never got a confirmation on the first posts. Also, how long does it usually take for an admin to respond to questions? Just wanted to know when to check back for a response, thanks!
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    JotForm Support

    Answered by Kiran on July 21, 2017 at 04:11 PM

    Generally, you should be receiving our response within less than an hour. However, during some peak hours, you may expect a little delay. Rest assured, we strive hard to respond all the questions on the support forum in a timely manner.

    Thanks!