GB allowed per Package

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    Thiago Desouza
    Asked on July 21, 2017 at 12:01 PM

    Hi team Jotform,



    I wanted to ask a quick question about the available GB space per package. If I create a form to send content to go straight to my Dropbox does the whole GB allowed make any difference? Example, If we have clients that would send more than 100GB but we have the silver account and setup to go to our Dropbox, will that still work? 

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    Answered on July 21, 2017 at 02:06 PM

    I can see that this is a duplicate post. We will be addressing your issue on this thread:

    Thank you.

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    Answered on July 21, 2017 at 02:43 PM
    Thank you for that, never got a confirmation on the first posts. Also, how long does it usually take for an admin to respond to questions? Just wanted to know when to check back for a response, thanks!
    Thiago Desouza
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    Answered on July 21, 2017 at 04:11 PM

    Generally, you should be receiving our response within less than an hour. However, during some peak hours, you may expect a little delay. Rest assured, we strive hard to respond all the questions on the support forum in a timely manner.