When we receive a form submission, would it come to us in an email in plain text?

  • Cara
    Asked on July 21, 2017 at 12:17 PM
  • Jan
    Replied on July 21, 2017 at 2:30 PM

    No, the email notification message is an HTML email. You can delete all the table and use plain text if you like to. Here's how:

    1. Click "Settings" in the top menu and then go to "Emails" section. Select the notification and then click the "Edit" button.

    When we receive a form submission, would it come to us in an email in plain text? Image 1 Screenshot 30

    2. In the Email tab, you'll see the Email Content Editor. Click the "Source Code" icon and delete all of the HTML code. Click "OK" when you're done.

    When we receive a form submission, would it come to us in an email in plain text? Image 2 Screenshot 41

    3. Enter email notification message and then click the "Save" button.

     

    Hope that helps. Thank you.