Header and footer text appear when printing form

  • Grizzlys
    Asked on July 21, 2017 at 5:55 PM

    When I select to print a form, the footer and header appear on the form. We are a paid subscriber. I have that option unmarked in settings as well but it still appears. Can you fix this? Thanks!

    Chris

    Jotform Thread 1205487 Screenshot
  • jonathan
    Replied on July 21, 2017 at 6:48 PM

    Chris,

    Were you referring to the JotForm branding in your form print output?

    I did a test print on my end but I do not see any JotForm branding/logo in the form.

    Header and footer text appear when printing form Image 1 Screenshot 20

     

    OR if you were referring to the header and footer in the print page preview, that option is not connected to the form anymore. It is more on the settings of the printer. Look for the option to uncheck the Headers and footers option in print preview. It should fix that issue.

    Let us know if you need further assistance.

     

  • Grizzlys
    Replied on July 21, 2017 at 8:06 PM

    Yep, got it figured out. It is on the printer set up page. Thank you for the quick reply!!

    Chris