Question about downgrade

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    Asked on July 24, 2017 at 11:54 AM

    We host the next IWBC in 2019.  We don't need Jotform service until then.  I won't be hosting and the account is currently all in my name and credit card.  How do I get this transferred over to someone else?


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    Answered on July 24, 2017 at 01:45 PM

    To downgrade back your account to Free, please follow the instructions provided in this article: How to Downgrade Subscription Back to Free Account. If you have created the form for a client, we can transfer the ownership of the form to the account of your client so you won't be using your own account and/or credit card. They can upgrade there account as needed. If you want to transfer the form, please create a new thread and send us the form you want to transfer and the account where we will transfer the form.

    Do let us know if you have any further questions.