- JeremyAsked on August 15, 2012 at 02:44 AM
I've set up WishBox with an iFrame: http://jeremy.comyr.com/simplersoft/downer/Savings%20Tracker/Savings%20Tracker%20Test%20Version.html
The feedback box appears. However, it doesn't seem to take any screenshots. All I see is a black line in the middle of the image box. I am also unable to annotate this image. Dragging arrows doesn't do anything.
- JotForm SupportidarktechAnswered on August 15, 2012 at 02:55 AM
Unfortunately, our wishbox can't perform well if embedded in a separate iframe as it can't access your page source. Note that our wishbox is dependent on your page source, if it can't read any source, it would display blank canvas (as in nothing). Can you try re-embedding your form inside your page source instead of placing it in an iframe? This might solve the problem.
Let us know if this doesn't help so that we can assist you further with this. Thank you.