I am not receiving my emails with my form

  • Profile Image
    Asked on July 24, 2017 at 02:48 PM

    I have submitted this issue a couple of times and never have heard anything back.  We have had a form come to Jotform but the form never reached our email.  PLEASE CALL ME as I cannot find a number to call you.  We are a paying customer and don't feel this should be an issue.

    570-748-6611 x.107  or direct at 570-616-0402


    Thank You

    Amy Hanley

    Nittany Travel

  • Profile Image
    Answered on July 24, 2017 at 04:18 PM

    Unfortunately, we do not have support over the phone. However, we will be glad to assist you through this thread.

    What is the form in which you are not longer receiving email notifications? Please check your spam folder, if you find the notifications there, make sure to mark them as NOT SPAM.