What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Update account billing credit card

    Asked by SAV_United on July 24, 2017 at 02:56 PM


    I forgot to update my credit card and my account was downgraded. Would I be able to reinstate my account to what it was and update my credit card.


    account email: Brenton.daniel@transstates.net


    Thanks for your help,


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    JotForm Support

    Answered by jonathan on July 24, 2017 at 04:31 PM


    You were assisted on this last week. I see your post here which was responded to in time.


    Let us know if you are still not able to resolve it.