What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How do I take out my name in a jot form link?

    Asked by ToddDean on July 24, 2017 at 05:12 PM

    I am trying to share our link with customers, but I do not want "todddean" in the link. How do I take that out?

     

    https://form.jotform.us/ToddDean/criminal-history-authorizatoin-form

     

    Thank you.

    Page URL:
    https://form.jotform.us/ToddDean/criminal-history-authorizatoin-form

  • Profile Image
    JotForm Support

    Answered by aubreybourke on July 24, 2017 at 05:23 PM

    You have a couple of options:

     

    #1. Delete the custom URL. To do that you need to press the undo button on your publish settings. Guide is here:

    How to Create a Custom URL of a Form?

     

    #2. You can change your username to be somthing other than ToddDean. If you would like to do this then please send us three possibilites to check for availability (in order of preference). 

    Also note that links to the previous forms with the old username wont work anymore.

     

  • Profile Image

    Answered by ToddDean on July 24, 2017 at 05:32 PM

    Okay, I do not have an edit button next to my username will you please change my username to Legacy Adoptions?

  • Profile Image
    JotForm Support

    Answered by aubreybourke on July 24, 2017 at 05:41 PM

    The undo button is a circular arrow, you should have one:

    Also the username shouldn't contain spaces. Can you suggest a couple of options please?

    Appologies for the inconvenience here.

  • Profile Image

    Answered by ToddDean on July 26, 2017 at 12:06 PM

    LegacyAdoptions

  • Profile Image
    JotForm Support

    Answered by aubreybourke on July 26, 2017 at 12:24 PM

    Ok as requested I have changed your username from ToddDean to LegacyAdoptions.