What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I terminate my account?

    Asked by lajf2010 on July 24, 2017 at 06:00 PM
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    JotForm Support

    Answered by Kevin_G on July 24, 2017 at 07:51 PM

    I can see you have an active subscription, I already cancelled it and issued a refund for the unused time, it should be processed within 5-10 business days. 

    Your account has been downgraded to the free plan now, if you would it to be deleted too, please let us know.

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    Answered by lajf2010 on July 24, 2017 at 08:43 PM
    Thank you!
    Lisa
    ...