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  • Profile Image

    Why some conditions are being ignored when participants answers?

    Asked by murilohmz on July 24, 2017 at 10:45 PM



    I'll first describe my questionnaire:

    My questionnaire have 2 phases.

    1) I ask which brands the participant recognizes.

    2) I ask which brand the participant prefers, between 2 brands. But, always, one brand must to be a recognized one, and another must be a unrecognized one.

    So, I wrote every possibility of comparisions between two brands, and I'm using the conditions to Hide questions that brands are both recognized or both unrecognized (see printscreen, "Sim" means "Yes" in portuguese, and "Não" means "No").

    Unfortunately, I'm testing possibilities and some conditions are being ignored by the system.

    Do you know what can I do to?


    Thank You,

    Murilo Urssi.

  • Profile Image
    JotForm Support

    Answered by Nik_C on July 25, 2017 at 03:16 AM

    We would probably need more information about which conditions fail since there are a lot of conditions there. But maybe a problem lays in the fact that for yes and no conditions are doing the same:

    Could that be the problem?

    If not please let us know so we can check again.

    Thank you!

  • Profile Image

    Answered by murilohmz on July 25, 2017 at 11:16 AM

    Problem solved! thank you!