What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    how do i cancel my subscription

    Asked by creativekidz on July 25, 2017 at 08:46 AM

    I would like to cancel my subscription. Will all my submissions be lost?

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    JotForm Support

    Answered by Aury on July 25, 2017 at 11:35 AM


    In order to cancel the subscription, please refer to this guide: https://www.jotform.com/help/341-How-to-Downgrade-Subscription-Back-to-Free-Account, this will be effective at the end of the current billing cycle.

    Yes, the system should delete submissions as Free users are allotted to store up to 500 submissions.

    If you have additional questions, please let us know.