how do i cancel my subscription

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    creativekidz
    Asked on July 25, 2017 at 08:46 AM

    I would like to cancel my subscription. Will all my submissions be lost?

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    Aury
    Answered on July 25, 2017 at 11:35 AM

    Hello,

    In order to cancel the subscription, please refer to this guide: https://www.jotform.com/help/341-How-to-Downgrade-Subscription-Back-to-Free-Account, this will be effective at the end of the current billing cycle.

    Yes, the system should delete submissions as Free users are allotted to store up to 500 submissions.

    If you have additional questions, please let us know.

    Regards.