What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I have a Paid Plan but it says I've exceed Free Plan

    Asked by elliotjones76 on July 25, 2017 at 11:33 AM

    Please help me! It says "I've exceeded the free account limit" 

    I have never had a free account, I have a paid plan. I was never informed of a change. Please restore my access. 

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    JotForm Support

    Answered by Kiran on July 25, 2017 at 12:15 PM

    This is a duplicate thread to https://www.jotform.com/answers/1207689/ which is just addressed. So, we are marking this thread as answered. If you have any questions with this issue, we request you to follow-up on the other thread.

    Thank you!