Why won't my forms go to the emails I have entered for them to go to?

  • Melanieszucs
    Asked on July 25, 2017 at 12:37 PM

    I was getting notified when my forms were submitted in two different emails and now it only sends to my default email.  When I look in the recipients section, the emails are there, but when the form is submitted it is not going to those emails.

  • David JotForm Support Manager
    Replied on July 25, 2017 at 1:59 PM

    What is the form in question? Only the recipient you have listed in that notification should be receiving the submissions, unless you have applied condition on the notification.

    Also, if by any chance you are pressing "Test E-mail" button, please note that it will sent the test notification to your default email address.