What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    reset password email not working

    Asked by jesse smith on August 15, 2012 at 02:17 PM

    Ive attempted to reset my password, no email is generated.




    Page URL:

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    Answered by jeanettebmz on August 15, 2012 at 02:23 PM

    Hello Jesse

    An email with password reset instructions has been sent to your email address jesse@cat***4des***.com

    Let us know if you still need further assistance

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    Answered by jesse smith on August 15, 2012 at 04:43 PM

    Didnt recieve yet, please send to jesse@drivendesign.com also.

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    JotForm Support

    Answered by Mike_T on August 15, 2012 at 05:16 PM

    I have changed account email address to jesse@drivendesign.com (you can change it back via Account Settings), and sent the password reset email.

    Please check your jesse@drivendesign.com mailbox.

    If you need any further assistance, please let us know.