What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Submissions have stopped flowing to our Google spreadsheet

    Asked by Banana_Science on July 25, 2017 at 05:41 PM

    Customers are submitting forms right in front of us. We see each of these new submissions in the View Submissions window for the form. But the submissions aren't flowing into the spreadsheet. Form status says that the google sheets integrations is active. Don't know why, but we need this fixed ASAP.

    Page URL:
    https://form.jotform.com/70787483018161

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    JotForm Support

    Answered by BDAVID on July 25, 2017 at 07:37 PM

    We have pushed the missing submissions to your spreadsheet. Please check again. If the issue continues, we would suggest you to remove the integration, and make a new integration again, the new spreadsheet will be populated with all previous entries. Let us know if you have more questions.