What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Request feature to include zip file type in Email Attachment to form

    Asked by mdscj1 on July 25, 2017 at 09:16 PM
    I then tried another .zip file that is 73 kb zip file and I still got this same error message that said "unsupported file type".
  • Profile Image
    JotForm Support

    Answered by jonathan on July 25, 2017 at 09:18 PM

    I have submitted a request ticket for this feature. We will update you here once we have news.

    Thanks.