What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    PDF Form: Checkbox options are not properly aligned

    Asked by rcwellness on July 26, 2017 at 12:23 PM

    Pg 2 and 3, which I cannot upload, have similar issues. 

    Screenshot
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    JotForm Support

    Answered by EltonCris on July 26, 2017 at 02:15 PM

    Thanks for reporting. I was able to reproduce the problem in your form.

    I have now escalated this to our developers for further investigation.

    We'll let you know here once this is fixed.

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    JotForm Support

    Answered by EltonCris on July 26, 2017 at 02:20 PM

    By the way, did you know that you can also save your form as PDF using Chrome Browser?

    While viewing your form, just press Ctrl+P or print the page, this will bring up the print preview window. After that, change the Destination to Save as PDF then click Save button to save the form into PDF format.

    Hope this helps!

     

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    Answered by rcwellness on July 26, 2017 at 02:43 PM
    I've tried that.  It cuts off/eliminates the question text at the top of the 2nd page and includes the JotForm test and submit button, which we don't want. 
    Jonathan SalterPractice Administratorwww.rockcreekwellness.com(o) 913.727.7700   (f) 913.727.3843
    www.facebook.com/rcwellness
    ...
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    JotForm Support

    Answered by Mike on July 26, 2017 at 04:03 PM

    Here is a printed version without the submit button:

    https://shots.jotform.com/mike/files/GAINSWave_SHIM_1208960.pdf

    We will let you know if we have any updates from our developers.

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    Answered by rcwellness on July 26, 2017 at 08:43 PM
    Thanks 
    Jonathan SalterPractice Administratorwww.rockcreekwellness.com(o) 913.727.7700   (f) 913.727.3843
    www.facebook.com/rcwellness
    ...
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    JotForm Support

    Answered by Rose on August 16, 2017 at 04:26 AM

    First of all, we are so sorry for this delay and inconvenience caused to you.

    We investigated the issue further and found a solution to fix this problem.  I would like to inform you that you can download your form as PDF without any problem after that. I checked it on our side and there is no overlapping issue now as you can see here. 

     

    Thank you in advance for your understanding and please feel free to contact us if you have more questions. We would be pleased to assist you for any issue you may have.