PDF Form: Checkbox options are not properly aligned

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    rcwellness
    Asked on July 26, 2017 at 12:23 PM

    Pg 2 and 3, which I cannot upload, have similar issues. 

    Screenshot
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    EltonCris
    Answered on July 26, 2017 at 02:15 PM

    Thanks for reporting. I was able to reproduce the problem in your form.

    I have now escalated this to our developers for further investigation.

    We'll let you know here once this is fixed.

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    EltonCris
    Answered on July 26, 2017 at 02:20 PM

    By the way, did you know that you can also save your form as PDF using Chrome Browser?

    While viewing your form, just press Ctrl+P or print the page, this will bring up the print preview window. After that, change the Destination to Save as PDF then click Save button to save the form into PDF format.

    Hope this helps!

     

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    rcwellness
    Answered on July 26, 2017 at 02:43 PM
    I've tried that.  It cuts off/eliminates the question text at the top of the 2nd page and includes the JotForm test and submit button, which we don't want. 
    Jonathan SalterPractice Administratorwww.rockcreekwellness.com(o) 913.727.7700   (f) 913.727.3843
    www.facebook.com/rcwellness
    ...
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    Mike
    Answered on July 26, 2017 at 04:03 PM

    Here is a printed version without the submit button:

    https://shots.jotform.com/mike/files/GAINSWave_SHIM_1208960.pdf

    We will let you know if we have any updates from our developers.

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    rcwellness
    Answered on July 26, 2017 at 08:43 PM
    Thanks 
    Jonathan SalterPractice Administratorwww.rockcreekwellness.com(o) 913.727.7700   (f) 913.727.3843
    www.facebook.com/rcwellness
    ...
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    Rose
    Answered on August 16, 2017 at 04:26 AM

    First of all, we are so sorry for this delay and inconvenience caused to you.

    We investigated the issue further and found a solution to fix this problem.  I would like to inform you that you can download your form as PDF without any problem after that. I checked it on our side and there is no overlapping issue now as you can see here. 

     

    Thank you in advance for your understanding and please feel free to contact us if you have more questions. We would be pleased to assist you for any issue you may have.