Voice Recorder widget file upload URL's are being truncated

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    andres00515
    Asked on July 26, 2017 at 02:33 PM

    when i use the widgets voice recorder.

    If i export the results to excel or obtain the submission API way i get a URL like this:

    /widget-uploads/voiceRecorder/71727425312654/596cca12a510c_1500301842.wav

     i can not get the wav file from this url. something is wrong.

    Dont have htto://, dont works.

  • Profile Image
    david
    Answered on July 26, 2017 at 03:48 PM

    I tested the voice recorder widget and was able to reproduce the issue.  The link in the submission page shows incorrectly as:

    /widget-uploads/voiceRecorder/72066264152957/5978ef520a5c6_1501097810.wav

    But when I copy the URL, the correct URL is given:

    https://www.jotform.com/widget-uploads/voiceRecorder/72066264152957/5978ef520a5c6_1501097810.wav

    The files are being uploaded properly and are accessible, the displayed URL and URL exported to excel are incorrect.

    I will forward this to our developers to have a look.  We will let you know as soon as we have any updates.  For the time being, I would suggest accessing the files directly from the submission view of your form:

    https://www.jotform.com/help/269-How-to-view-Submissions