- andres00515Asked on July 26, 2017 at 02:33 PM
when i use the widgets voice recorder.
If i export the results to excel or obtain the submission API way i get a URL like this:
i can not get the wav file from this url. something is wrong.
Dont have htto://, dont works.
- JotForm SupportdavidAnswered on July 26, 2017 at 03:48 PM
I tested the voice recorder widget and was able to reproduce the issue. The link in the submission page shows incorrectly as:
But when I copy the URL, the correct URL is given:
The files are being uploaded properly and are accessible, the displayed URL and URL exported to excel are incorrect.
I will forward this to our developers to have a look. We will let you know as soon as we have any updates. For the time being, I would suggest accessing the files directly from the submission view of your form:
- JotForm DeveloperonurAnswered on January 16, 2018 at 10:01 AM
Sorry for late response, it should be fixed by now.