What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Does JotForm offer an XML based email notification?

    Asked by FrankBalistreri on July 26, 2017 at 05:22 PM

    We are trying to export to a CRM, it needs XML. Is this possible? 

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    JotForm Support

    Answered by Jim_R on July 26, 2017 at 06:30 PM

    All our emails are HTML based. We don't have an option to send emails in plain text, XML, or any other format other than HTML.

    Have you tried creating an RSS feed listing? The RSS uses XML so maybe it will fit your needs.

    Complete guide: How-to-Create-an-RSS-Listing-Report

    Alternatively, if you can tell us the name of the CRM you're using, perhaps there's another way to achieve it using a middleman (e.g. IFTTT, Zapier, MS Flow).

    Or we can put it up as a Feature Request so we can develop an integration with it.

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    Answered by FrankBalistreri on July 26, 2017 at 06:40 PM

    This the name of the CRM. https://dealersocket.com/ 

    I will check out the RSS feed option.

    We would also be interested in the Feature Request, we would be willing to pay for this as we do a lot of these and plan to do more. Thanks Frank



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    JotForm Support

    Answered by Jim_R on July 26, 2017 at 07:20 PM

    Thanks, try with the RSS report and see if that fits the bill. I failed to find any connection between your CRM and other platforms seeing that it's a CRM targeting a specific line of business (as opposed to other mainstream CRMs that work with any kind of business).

    I created a separate thread for a potential feature request here https://www.jotform.com/answers/1209450 

    I'll be replying there shortly.