Why my account is frozen and I cannot reset the password?

  • Profile Image
    Carol Healey 
    Asked on July 27, 2017 at 08:17 AM

    Can I have a phone # to call????

  • Profile Image
    Nik_C
    Answered on July 27, 2017 at 11:52 AM

    I checked your account and I didn't see any problems with it. If you still encounter this issue please try Clearing Browser's cache and see if the issue persists.

    If you still face the same problem please let us know.

    Thank you!