Required validation error message is displayed when submission is edited.

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    Asked on July 27, 2017 at 11:00 AM

    I have been using a form that someone else established and has worked well until today. All fields are entered, but when I go to edit and fill in additional fields, 2 of the previously filled fields suppress and indicate that information is required. Why is that happening?

    I have opened and closed the form, opened and closed JotForm, and also have logged out and back in to JotForm.


    I did not upload a screenshot because of secure info.


    Please advise. Thank you.


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    Answered on July 27, 2017 at 01:06 PM

    Hello vlawson58,

    I am not sure if I have understood your question correctly. Do you mean to say that when you edit your form's submission, it shows validation error message? 

    Have you added any new required fields after the form is submitted? Or have you added required hidden form fields? I did check your last edited form and found that you have few hidden (not through conditions) field which is required.

    Please note that when you edit your submissions, it displays hidden field as well. If it is a required field then form will show validation error message. The best way to solve this problem is to make the hidden form fields not required.

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!