- JotForm SupportdavidAnswered on July 27, 2017 at 02:26 PM
Different browsers and different devices have varying levels of access to different parts of the device. Mobile Chrome and Mobile FireFox tend to work best, but there are still many settings both in the browser and in the device that can deny or allow varying levels of access.
Generally, if the form is going to be used on mobile, I would recommend using a regular file upload field and having the user take the photo first, then upload through the field. This prevents any issues with accessing the camera or camera storage.
- GMFStructuralAnswered on July 27, 2017 at 04:14 PM
The correct answer to this user's question is that the Take Photo widget has been broken for a month and there are many of us that would love an update as to when it will be working again.
- JotForm SupportdavidAnswered on July 27, 2017 at 05:30 PM
The issue in the thread you referenced is different from the current users. As soon as we have further information regarding the issue in the thread you referenced, we will update that thread.