How do I correct 2 Leads coming from JotForm to Insightly integration?

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    T1Academy
    Asked on July 29, 2017 at 12:13 AM

    When a user completes and submits the form it is forwarded to Insightly as a Lead, but I two Lead entries in Insightly for the same form. 

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    Nik_C
    Answered on July 29, 2017 at 04:38 AM

    I tested our Insightly integration and I wasn't able to replicate this issue, only one lead showed when I submitted the form:

    You could try configuring duplicate detection in your Insightly account: https://support.insight.ly/hc/en-us/articles/204248460-Duplicate-checks-when-importing

    If the issue persists please let us know.

    Thank you!