- yulparkAsked on July 30, 2017 at 01:43 PM
After hitting the submit button a message appeas saying "please while we are processing..." but it is just stuck there and nothing happens. We also don't receive a submission on the back end.Page URL:
- JotForm SupportNik_CAnswered on July 30, 2017 at 02:09 PM
I tested your form and I wasn't able to replicate this issue, I was properly redirected to PayPal:
Is your form embedded in a website?
Since it could happen that the issue is related to the embed method.
If it is, please share the URL so we can check further.