What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Upload Error jpg file extension is not allowed. You can only upload JPG, JPEG, PNG, GIF files. Please go back and fix this

    Asked by workeskorts on August 16, 2012 at 03:49 PM

    Upload Error
    jpg file extension is not allowed. You can only upload JPG, JPEG, PNG, GIFfiles.

    Please go back and fix this
    Page URL:

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    JotForm Support

    Answered by idarktech on August 16, 2012 at 06:22 PM


    Some of your upload fields doesn't have correct file extensions settings. I'd suggest to open each extensions on your file upload fields and replace it with asterisk symbol "*" (without quotes)

    Check this screen:

    Be sure to do it with other file upload fields.

    Let us know if the problem still persist on your end so that we can check your form. Thanks!