What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Fields not populating on the textbox field based on conditions

    Asked by makeshark on July 31, 2017 at 11:16 AM

    Page 3 of my form has image radio buttons that are not populating: "Fill (Fit Start)" and "Fill (Kick Start)".

    Page URL:
    https://form.jotform.us/71765618016156

  • Profile Image
    JotForm Support

    Answered by Kiran on July 31, 2017 at 02:31 PM

    I have checked your JotForm and see that the conditions were set correctly. However, as I check the issue further, I notice that it is being caused by the $ symbol in the conditional calculation. 

    Since the $ sign in the calculation is left as a numeric value (Black color), the value is not being passed to the text box field. 

    Please click on the $ symbol in the calculation so that it will turn to Grey color which indicates Text field. Please get back to us if you need any further assistance. We will be happy to help.