Images not shown in Edge and firefox browser

ppata

Asked on July 31, 2017 at 1:13 PM

Hi,

I have created an online version of an IQ test, using the image element and the Image picker widget. I have set it up in Chrome but I was expecting them to be working also in explorer and firefox so that my participants are free to use their favourite browser. Unfortunately pictures cannot be displayed in none of the two and I was wondering whether there can be any way to sidestep the problem.

Thank you in advance.

Poly
Kiran Support Team Lead

Replied on July 31, 2017 at 3:38 PM

I have checked your JotForm http://www.jotformeu.com/form/71733963884369 using Chrome browser and see that the images are not being displayed.

As I check the image link, it looks like they are linked directly from your DropBox account. Please note that the images will be displayed correctly only when the direct link to the image is provided. You may upload the images to your hosting server or any free image hosting sites such as https://imgbb.com/.

Hope this information helps! Please get back to us if you need any further assistance. We will be happy to help.
ppata

Replied on July 31, 2017 at 6:43 PM

Hi Kiran,
Thanks for getting back to me. I see what is the problem now and I will act accordingly. Thank you for the suggestion ass well.
Best regards,
Poly
On Monday, July 31, 2017 8:38 PM, JotForm wrote:

New response received A new response has been received: Answered by Kiran I have checked your JotForm http://www.jotformeu.com/form/71733963884369 usingChrome browser and see that the images are not being displayed.As I check the image link, it looks like they are linked directly from yourDropBox account. Please note that the images will be displayed correctly onlywhen the direct link to the image is provided. You may upload the images to yourhosting server or any free image hosting sites such as https://imgbb.com/.Hope this information helps! Please get back to us if you need any furtherassistance. We will be happy to help. View this thread on browser » Unsubscribe Thread 1501529884

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Kiran Support Team Lead

Replied on July 31, 2017 at 11:06 PM

Great! It's our pleasure to assist you. Please do not hesitate to get back to us if you need any further assistance. We will be happy to help.

Thank you for using JotForm!