How to use conditional logic?

  • tomballmemorialabc
    Asked on July 31, 2017 at 7:17 PM

    Hi we are trying to use conditional login on our TMABCSpirit Order Form. But it won't leave page 1 so I cannot test the logic. I disabled the logic to see if that was the problem, but it is still stuck. 

    can you help?

  • John_Benson
    Replied on August 1, 2017 at 2:04 AM

    Hello,

    I cloned your form and I was able to replicate the issue. The next button is not working even if the conditional logic is disabled. 

    To fix the issue, please try re-integrate the PayPal Integration. The next button on my cloned form is now working after removing the Payment Gateway and replacing it with a new one.

    How to use conditional logic? Image 1 Screenshot 20

    Related guide: https://www.jotform.com/help/391-How-to-Integrate-Form-with-Paypal

    Let us know how it goes.