- rbell1Asked on August 01, 2017 at 06:27 AM
One last thing. For some reason the terms and conditions widget does not show when I view the form on our work ipads. The widget does shoe on a newer ipad.
I am just updating the IOS on the 'old' ipad to see if that fixes it.
Otherwise can you think of another reason why it would not be showing on the form?
- CharlieAnswered on August 01, 2017 at 06:46 AM
I cloned your form and tested this on the following devices, so far I'm able to view the Terms & Conditions widget properly.
iPhone 6S iOS 9 - Safari browser
iPad Air 2 iOS 8 - Safari browser
iPad iOS 7 - Safari browser
If you are still having problems, could you please send us a screenshot of it? Also, have you tried using a different browser? The Safari browser might also need to update.
If I may also add, you can try our Short Scrollable Terms widget if you want to display the content of your terms with a scroll bar.
We'll wait for your response.
- rbell1Answered on August 01, 2017 at 07:17 AM
Hi Screenshot below on ipad with IOS 9.3.5. The ipad will not let me update the IOS any further.
I am happy to try a different browser on the ipad. what would you recommend?
Or how do I update the safari browser?
- JotForm SupportBDAVIDAnswered on August 01, 2017 at 10:25 AM
Here is how to update Safari browser on iPads: http://iresq.com/apple-repair-news/apple-ipad-tips-and-tricks-how-to-update-safari-2/
On regards of trying a different browser, you can try with Chrome and Firefox.
- rbell1Answered on August 01, 2017 at 07:44 PM
Hi again. It is strange as when I type a question on the terms and conditions widget, the question displays in the form. However the checkbox and "I agree..." does not display. Am I able to change the CSS code to make that display?
- JotForm SupportNik_CAnswered on August 02, 2017 at 01:32 AM
If the widget still doesn't work for you on that iPad, you could try with a regular check box:
And add the link with a tag like in the image above. Here is how it works:
Feel free to check my test form: https://form.jotformpro.com/72131316685959
Let us know if that worked for you.