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SELEWIS9Asked on August 1, 2017 at 4:51 PM
I added include:spf1.jotform.com include:spf2.jotform.com to my DNS records (along with standard Outlook.com info), but all new submission emails getting flagged as Spam
Ended up adding a Subject line bypass rule in my Spam filter to create a workaround, but would like to be able to delete this at some point.
Client is Blue Grass Land & Title (I am just a tech support monkey :) )
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David JotForm SupportReplied on August 1, 2017 at 6:48 PM
If you are trying to whitelist our sending IP, here is a list:
https://www.jotform.com/help/145-Whitelisting-JotMails-IP-Addresses
It also includes a list of our sending domains.
If whitelisting our IP's still does not work, you can try sending the emails from your or their address via SMTP:
https://www.jotform.com/help/244-How-to-Setup-SMTP-for-a-Form
That generally allows for bypassing filters.