New form layout: Logo in the welcome page is not displaying correctly on the other pages

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    emilynowland
    Asked on August 01, 2017 at 11:33 PM

    Hi there,

    I'm building a RSVP form and am having issues with the logo and welcome page configuration on the following pages. 

    On the welcome page the configuration is fine, it's only on the pages following where the configuration is out.

    Link to form: https://form.jotform.co/72129138641859 

    Please let me know what I can do.

    Cheers,

    Emily

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    Kiran
    Answered on August 02, 2017 at 03:40 AM

    I see that the logo is not being displayed correctly on the form pages. I have cloned your form to my account and was able to replicate it in a different form. I am now forwarding the issue to our backend team to check on this issue.

    Once we have any update in this regard, we'll post it here. 

    Thank you! 

  • Profile Image
    emilynowland
    Answered on August 02, 2017 at 03:48 AM

    Thanks for your feedback Kiran. Look forward to hearing from the backend team.

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    Rose
    Answered on August 03, 2017 at 03:04 AM

    We are sorry for this inconvenience. 

    The problem should be fixed now. As I checked your form, the logo seems fine on other pages, too.

    Thank you for your understanding and please feel free to contact us if you need any further assistance by our side.