How do I update my credit card information

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    Asked on August 17, 2012 at 10:13 AM

    Can you please tell me how to update my credit card info for my account?

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    Answered on August 17, 2012 at 10:52 AM


    You are paying your subscription with us using the payment gateway, Plimus.  To change your credit card information, you need to do the following steps:

    1.  Find your Plimus username in the email that was sent to you when you first paid for your subscription

    2.  If you forgot your password, reset your Plimus password by entering your email and Plimus username.
    3.  Log in to Plimus via this page.
    4.  Go to My Account then click "Change" on the payment method column (far right side) of your active Jotform subscription.

    5.  Save the changes to update your account.

    If you have further questions, please do let us know.