I would like to change my user name, Is there any way I can do that ?

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    rusty1002
    Asked on August 17, 2012 at 02:54 PM

    I would like to change my user name, Is there any way I can do that ? or can you all do it on you alls end.  because I did not know that my user name would be listed when I created an use custom URLs. http://www.jotform.us/rusty1002/fineshiness Knowing this I would like to change my user name if possible to my business name { FineShines } So my URLs would look like this http://www.jotform.us/fineshines/  can this be done on my end or your end. Or do I need to start a new account to do this ? You all have been gr8 thank you

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    gori-mathew
    Answered on August 17, 2012 at 03:21 PM

    Hi, Can we go a head to change your account from rusty1002 to FineShines

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    rusty1002
    Answered on August 17, 2012 at 03:34 PM

    Yes sir, That would be not only great but a blessing as well! I had started a new account and was getting ready to start from scratch on it.DoIneedto clos that account now. Thank you so much.

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    rusty1002
    Answered on August 17, 2012 at 03:35 PM

    Yes sir, That would be not only be great but a blessing as well! I had started a new account and was getting ready to start from scratch on it.Do I need to close that account now. Thank you so much.

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    gori-mathew
    Answered on August 17, 2012 at 03:45 PM

    I have changed your username to: fineshiness  as requested.

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    rusty1002
    Answered on August 17, 2012 at 04:01 PM

    I'm sorry about the user name it was surpose to be just ( fineshines ) I but the extra (S) on the end so any other viewer of this post wold not get to my form. My user name was ment to be just ( fineshines ).

    If you clould change it to ( fineshines ) with out the extra (s) that would be great.

    Once again I'm sorry for my miscomunication with the use name.

    Thank you greatly for all of your surport

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    gori-mathew
    Answered on August 17, 2012 at 04:14 PM

    Your account username is: fineshines

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    rusty1002
    Answered on August 17, 2012 at 04:18 PM

    Yes sir,

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    jeanettebmz
    Answered on August 17, 2012 at 04:26 PM

    What Gori-Mathew wanted to say is that your username was changed to fineshines already. If you don't see the changes yet, please logout, clear your browser cache and loggin again

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    rusty1002
    Answered on August 17, 2012 at 04:40 PM

    I have cleared my browser and logged out But to log in I still have to enter user name ( fineshiness ) & not just ( fineshines ) with the one s.

    thank you.

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    jeanettebmz
    Answered on August 17, 2012 at 04:49 PM

    Hi again

    This is how your account looks in our admin panel

     

    Please check this guide in order to clear your browser cache   appropriately