Why won't the payment amount copy after I change from one amount to the next?

  • Profile Image
    jkilpat3
    Asked on August 03, 2017 at 08:48 AM

    Why won't the payment amount copy after I change from one amount to the next?

    When, I click either payment amount for the first time it is copied to the "registration total" field and that amount appears in the payment box. 

    However, if I go back to change for example, $75 to $110, the amount doesn't copy to the "registration total" field. It functions like this every time I change the amount to be paid. 

    How can I fix this?

    I want our online form submission experience to be seamless for both my clients and the business. And, this problem can lead to a discrepency with the payment amount, while creating more work on my end to resolve it. This form is to alleviate previous problems for my clients and the business. Therefore, I truly hope you all have solution for this. I'm depending on it. 

     

    Thank you

  • Profile Image
    aubreybourke
    Answered on August 03, 2017 at 09:25 AM

    I cloned your form and modified it. You can view/clone it:

    https://form.jotformpro.com/72143873604961

     

    I deleted the conditions inside the form calculation widget.

    And I modified condition 1 and condition 2.