- nocproductsAsked on August 17, 2012 at 06:37 PM
- JotForm FounderaytekinAnswered on August 18, 2012 at 02:59 AM
We have recently made changes on our subscription payment system. We are now using a different payment gateway. That's the reason for the different experience.
Our previous payment gateway was located in California, that's why they had to charge sales tax on your particular payment.
- nocproductsAnswered on August 18, 2012 at 10:12 AMBut, it is a subscription - not a product. No sales tax is required on memberships or subscriptions?
- JotForm FounderaytekinAnswered on August 18, 2012 at 04:24 PM
Unfortunately, our previous payment gateway (Plimus) required it even for subscriptions when the payer is from California. There was no way around it. But, we switched to a new payment gateway. So, it is now fixed.