Form Analytics - Views

  • Profile Image
    SvRoyalty821
    Asked on August 03, 2017 at 01:55 PM

    Hey Jotform! 

    Love your platform.

    Quick question... I know the form analytics is still in Beta but is there a different between Views and Traffic?  My view counter on the analytics page has been stuck at 7 but I've seen a ton of traffic show up at the bottom of the page.  

    Let me know if you need anything from me. 

    Thank you! 

    - Mark 

  • Profile Image
    John_Benson
    Answered on August 03, 2017 at 04:02 PM

    Whenever someone opened your form or the web page where the form is embedded, it is counted as a form view.

    If you are logged into your JotForm account, the form views will not be counted. It is possible that you are doing a test submission on your own computer. For more information about form views, please check this guide: https://www.jotform.com/help/355-Form-View-Limits-What-is-it-all-about.

    I can see that you created this form yesterday. From August 2 up to now, you only have 7 form views.

    The Traffic tab will show you the list of IP addresses of the visitors, the date, if they made a response, duration from the time of the visit and the time of the submission, their country and the device used. 

    Please check this guide for more information about Form Analytics: https://www.jotform.com/help/425-Understanding-Form-Analytics-and-Ways-on-How-to-Get-Your-User-s-Info

    Hope that helps. If you have any questions, let us know. Thank you.