What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    How can I downgraded my account?

    Asked by geomate on August 18, 2012 at 04:08 AM

    I have selected downgrade in the pricing menu. But it is not taking into effect. How can I do that?

  • Profile Image
    JotForm Support

    Answered by liyam on August 18, 2012 at 04:19 AM

    Hello geomate,

    I have just checked your account status and it appears that you were able to downgrade your subscription successfully.  Your account is now scheduled for downgrade on September 19, 2012.  Feel free to upgrade back anytime after this date.

    If you have further questions, please do let us know.  We would appreciate as well if you can provide us any feedbacks regarding your time of subscription with us for us to improve.

    Thank you and warm regards,


  • Profile Image

    Answered by geomate on August 18, 2012 at 05:15 AM

    Thank you so much for your kind support.

  • Profile Image

    Answered by gori-mathew on August 18, 2012 at 06:49 AM

    Welcome and feel free to Upgrade your account in future .