- geomateAsked on August 18, 2012 at 04:08 AM
I have selected downgrade in the pricing menu. But it is not taking into effect. How can I do that?
- JotForm SupportliyamAnswered on August 18, 2012 at 04:19 AM
I have just checked your account status and it appears that you were able to downgrade your subscription successfully. Your account is now scheduled for downgrade on September 19, 2012. Feel free to upgrade back anytime after this date.
If you have further questions, please do let us know. We would appreciate as well if you can provide us any feedbacks regarding your time of subscription with us for us to improve.
Thank you and warm regards,
- geomateAnswered on August 18, 2012 at 05:15 AM
Thank you so much for your kind support.
- gori-mathewAnswered on August 18, 2012 at 06:49 AM
Welcome and feel free to Upgrade your account in future .