Error on form when submitting

  • RodneyFish
    Asked on August 4, 2017 at 6:48 AM

    Hello I keep receiving error when submitting a transaction not sure why it acts as if it is in test mode, everything is  setup properly, and the payment merchant is live "Stripe" so not sure why continue having the problem, can you check please

    I change and updated my email as follow:  rodney@telemaxcenter.biz 

     

    Jotform Thread 1215919 Screenshot
  • Chriistian Jotform Support
    Replied on August 4, 2017 at 10:48 AM

    I checked your form (http://www.jotform.me/form/71562865565467) but I was not able to replicate the issue you are encountering. The form seems to be working fine now.

    Error on form when submitting Image 1 Screenshot 20

    The issue might just be temporary. Can you please test again and see if the issue is fixed? Do let us know if the issue still persists so we can further check.