What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    After redirecting to paypal, will the information on the form still be emailed to me?

    Asked by bosshoster on August 18, 2012 at 10:46 AM

    After somebody submits my form on goes on paypal to pay something their buying from me, after they pay me on paypal, does the information that was on the form still go to my email?

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    Answered by gori-mathew on August 18, 2012 at 03:39 PM

    Yes, the form data entered is submitted to your Jotform account and an alert email sent to your set notoification email.

    You need to enable IPN in your Paypal account. JotForm needs confirmation from Paypal that a user has completed payment before displaying payment data in your form's submission page and sending you an e-mail notification.

    If you're still having problems even after enabling IPN, plese contact us immediately.