What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    PLEASE HELP

    Asked by rwe on August 18, 2012 at 02:26 PM

    I have several forms and they go to different locations. How do i set the correct email address that the form is to be sent to when submitted?

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    Answered by gori-mathew on August 18, 2012 at 02:34 PM

    You need to access notification email page, delete the existing notification email and set new email you prefer.

    To change email address for a form:
    1. Open the form on the form editor
    2. Click on "Setup & Share" tab on the top toolbar
    3. Click on "Email Alerts"
    4. Click on "Notifications"
    5. Click "Reply-to and Recipient Settings"
    6. Change the email address on the lower bottom corner.

    Lets know if you need further assistance in this issue.

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    Answered by rwe on August 18, 2012 at 02:46 PM

    Whe I run a TEST, it says that the email was sent to rightwingexpress@yahoo.com; But I want it to go here: reservations@rightwingexpress.com

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    Answered by gori-mathew on August 18, 2012 at 02:56 PM

    Also, remember to change your Sender Name to JotForm, and your Sender-Email to noreply@jotform.com . See the screen shot below;

    It will also be good idea  to whitelist Jotform's mail sever Ips as follows;

    whitelist our JotMails IPs

    Looking forward to hearing if you were able to get this issue resolved.