I need to merge our two accounts in the same name

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    AxwayUniversity
    Asked on August 04, 2017 at 05:53 PM

    We have two account in the name of Axway University with different passwords.  I believe this happened because we had a free account and although we requested a merge at that time I don't believe it actually happened.

     

    In any case, someone on the team found the old password logged in with it and as a result we know have to actrive accounts with different forms in each. Can you please merge the two and retain the account that we pay for with the password to that one intact.


    Thanks very much!

    Jeanne Marie Kachidurian

    Axway University

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    AIDAN
    Answered on August 04, 2017 at 06:47 PM

    I have checked your account AxwayUniversity and found that it's the upgraded one, in the Silver plan.

    As you would like to transfer forms from your free account into this upgraded one, please login using the free account and send us a confirmation reply in this thread, and we will then address your request ASAP.

    Thank you in advance. We are awaiting your reply.