Facebook integration

  • Tyler LeCouffe
    Asked on August 4, 2017 at 6:26 PM

    Hi

    I was able to add a form to my Facebook page, but it doesn't seem to be supported on mobile.  Wondering if I'm doing something wrong or mobile just isn't supported this way? 

     

    Tyler

  • liyam
    Replied on August 4, 2017 at 8:30 PM

    Hello Tyler,

    If you have added a Facebook tab on your form. Unfortunately, Facebook does not support Tabs on the mobile website.

    Some options that you can do is you can try is adding a direct form link as a Contact Us button on your Facebook page.

    Facebook integration Image 1 Screenshot 40

    Alternatively, this is possible to embed the form with a 'Static HTML: iframe tabs' Tab App:

    Adding a form to Facebook (Custom iFrame App)

    They provide a special Tab link for mobile devices.

    Facebook integration Image 2 Screenshot 51

    Then, you can also use that mobile Tab link as the Contact Us button link.

    Facebook integration Image 3 Screenshot 62

    If you need any further assistance, please let us know.