Where are my current forms?

  • Jankeatsbooks
    Asked on August 6, 2017 at 5:46 AM

    when I login to my forms last year's forms pop up. Where are my new forms I created last month?

  • Jan
    Replied on August 6, 2017 at 11:13 AM

    I have checked your account and I can only see 2 active forms. There are no forms in the Archive folder.

    Please share the form ID/URL or the URL of the web page where the form is embedded so that we can further check.

    Thank you.

     

     

     

     

     

     

     

     

  • Jankeatsbooks
    Replied on August 6, 2017 at 12:43 PM
    Hi Again,
    I don't understand this. I was working on my July 2017 forms for a few
    weeks now.
    My email that I used is: jankeatsbooks@gmail.com
    Here's one of them. I had two
    https://form.jotform.ca/71847237132254
    ...
  • Jankeatsbooks
    Replied on August 6, 2017 at 12:43 PM
    This is the other one. I hope you can help. I'm in the middle of my
    planning stages.
    https://form.jotform.ca/71843838232258
    ...
  • Jan
    Replied on August 6, 2017 at 1:33 PM

    I can see that you have 2 JotForm accounts:

    Username: Jankeatsbooks
    Email: Jankeatsbooks@gmail.com
    Forms:
    Simple Event Registration Form
    Arts and Craft Fair Application Form

    Username: jankeatsbooksgmailcom
    Email: thecrafterstrain@gmail.com
    Forms:
    Simple Event Registration Form
    Crafter's Train Christmas Market 

    Please log into the correct account (jankeatsbooksgmailcom) in order to open your new forms. If you're having issues, you can reset the password from the Login page. Just click the "Forgot Password" text link.

    Hope that helps. Let us know if you have any questions. Thank you.