What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Thank you custom URL will not save a new url

    Asked by sevunt on August 19, 2012 at 10:13 AM

    I used  “thanks you message” option before,but now i need to change it to ” custom URL“,it was been saved,but the actual running of the script shows that it has not been changed.

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    Answered by gori-mathew on August 19, 2012 at 10:37 AM

    We apologize for inconvenience caused to you.

    I can reproduce the same issue here. I have forwarded this request to our higher level support team and will update you on development.

    The ticket has been opened on this issue, please see link below;


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    Answered by sevunt on August 19, 2012 at 10:43 AM