Change the username of my account

  • Profile Image
    Scramjet
    Asked on August 07, 2017 at 05:15 PM

    Dear Support

    Thank you for the prompt reply to my last question which was how to change the form url to have a custom domain and url.

    When creating a custom url I see that my username becomes part of it. I need to have the URL reflect our company name, so I would like to change my username from Scramjet to Cotral. However there is no edit function for this in the console. Are you able to make this adjustment for me or do I need to create a whole new login?

    Secondly, is there a way to import forms from one account to another?

    Many thanks,

    Jeffrey Leitch

  • Profile Image
    aubreybourke
    Answered on August 07, 2017 at 05:28 PM

    Ok as requested I have changed your new username is Cotral.

    Also, if you want to import a form to your account you can clone it:

    How to Clone an Existing Form from a URL 

    Or, you can ask us to transfer a form from one account to another. 

    If you require any further assistance, then please get back to us. And we will be happy to help you.